PRIVACY POLICY

Last updated: July 31, 2026

This Privacy Policy describes how AnimaNera Inc., doing business as AnimaNera Caffé ("AnimaNera Caffé," "we," "us," or "our"), collects, uses, and discloses personal information when you visit, use our services, make a purchase from animaneracaffe.com (the "Site"), subscribe to our communications or coffee subscription services, or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "personal information" means information that identifies, relates to, describes, or can reasonably be linked with an individual or household. It does not include information that has been de-identified or aggregated so that it cannot reasonably identify an individual.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described below. If you do not agree with this Privacy Policy, please do not use the Services.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with the Services and may include:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.

• Order and transaction information, such as the products you view or purchase, order history, subscription selections, returns, refunds, and payment status. Payment card information is processed by Shopify and the payment provider you select. We generally do not receive or store your complete payment card number.

• Account information, such as your username, password, account settings, and saved preferences, if you create a customer account.

• Subscription information, such as subscription products, frequency, status, renewal dates, and related account activity managed through Recharge.

• Customer service information, including the contents of messages you send to us, order details, and any other information you provide when requesting assistance.

• Marketing information, such as your email subscription status, communication preferences, and interactions with our marketing messages.

• Device and usage information, such as your IP address, browser type, device type, operating system, time zone, cookie identifiers, pages and products viewed, referring pages, search terms, shopping activity, and how you interact with the Site and advertisements.

• Approximate location information inferred from your IP address or supplied through your shipping or billing address.

• Information from third parties, such as Shopify, Recharge, payment processors, shipping carriers, fraud-prevention providers, analytics providers, and advertising partners.

2. HOW WE COLLECT PERSONAL INFORMATION

We collect personal information:

• Directly from you when you place an order, create an account, join our mailing list, enroll in or manage a subscription, contact us, or otherwise provide information to us.

• Automatically through cookies, pixels, tags, software development kits, log files, and similar technologies when you use the Site.

• From service providers and business partners that help us operate the Services, process payments, manage subscriptions, fulfill and deliver orders, analyze Site activity, prevent fraud, and advertise our products.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Provide and operate the Services;

• Process payments, fulfill orders, arrange shipping, provide order confirmations and tracking information, and manage returns or refunds;

• Create and maintain customer accounts;

• Create, administer, renew, pause, or cancel product subscriptions;

• Communicate with you about orders, subscriptions, customer service requests, and other transactions;

• Send marketing communications when permitted by law and consistent with your preferences;

• Personalize the Site and measure the effectiveness of our content, promotions, and advertising;

• Detect, investigate, and prevent fraud, unauthorized transactions, security incidents, and other illegal or harmful activity;

• Maintain and improve the Site, products, Services, and customer experience;

• Comply with legal, tax, accounting, regulatory, and contractual obligations; and

• Protect our rights, property, users, customers, and business.

4. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers use cookies and similar technologies to operate the Site, remember your preferences, understand how visitors use the Site, measure marketing performance, and deliver or personalize advertising.

The technologies used on the Site may include:

• Strictly necessary technologies that support core functions such as security, customer login, shopping cart, checkout, payments, fraud prevention, and subscription management;

• Functional technologies that remember preferences and improve Site features;

• Analytics technologies, including Shopify analytics and Google technologies, that help us understand traffic and Site performance; and

• Advertising technologies, including Google and Meta technologies, that measure advertising and may help personalize ads.

Cookie names, providers, and retention periods may change as the Site and its services are updated. You can manage non-essential cookies through any cookie or privacy controls displayed on the Site and through your browser settings. Blocking cookies may affect certain Site functions.

You may also manage advertising preferences through:

• Google: https://myadcenter.google.com/

• Meta: https://www.facebook.com/adpreferences/ad_settings/

• Digital Advertising Alliance: https://optout.aboutads.info/

Your browser may offer a "Do Not Track" setting. Because there is not a consistent industry standard for responding to Do Not Track signals, the Site may not respond to them. Where applicable law requires us to recognize an opt-out preference signal, such as Global Privacy Control, we will process the signal as required by law.

5. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to the following categories of recipients for the purposes described in this Privacy Policy:

• E-commerce and hosting providers. We use Shopify to host and operate our online store, process transactions, provide checkout functions, support customer accounts, conduct analytics, and help prevent fraud. Shopify processes personal information according to its own privacy practices. Learn more at https://www.shopify.com/legal/privacy.

• Subscription providers. We use Recharge to manage recurring product subscriptions and related customer and transaction information. Learn more at https://rechargepayments.com/privacy-policy/.

• Payment providers. Depending on the payment method selected at checkout, personal information may be processed by Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, card networks, banks, or other payment providers.

• Fulfillment and delivery providers. We disclose information needed to prepare, ship, track, and deliver orders, including to fulfillment providers and carriers such as USPS and DHL.

• Analytics and advertising providers. We may disclose device, usage, commercial, and contact information to Shopify, Google, Meta, and other analytics or advertising providers to understand Site activity, measure campaigns, and provide or personalize advertising.

• Professional advisers and operational vendors. We may disclose information to accountants, attorneys, insurers, consultants, information-technology providers, security providers, and other vendors that support our business.

• Government authorities and other parties. We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, enforce our agreements, investigate fraud or security incidents, or protect the rights, safety, and property of AnimaNera Caffé, our customers, or others.

• Parties to a business transaction. We may disclose information in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.

We do not sell personal information for money. However, our use of advertising and analytics technologies may be considered a "sale," "sharing," or use for targeted advertising under certain U.S. state privacy laws. The categories of information involved may include identifiers, commercial information, internet or other electronic network activity, and approximate location. The recipients may include advertising, social media, and analytics partners such as Google and Meta.

6. THIRD-PARTY WEBSITES AND SERVICES

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content of those third-party services. Information you provide directly to a third party is governed by that party's privacy policy. We encourage you to review the privacy policy of any third-party website or service you use.

7. MARKETING COMMUNICATIONS

If you subscribe to marketing emails, we may send you information about products, promotions, and offers. You may unsubscribe at any time by using the unsubscribe link in an email or by contacting us. Even if you unsubscribe from marketing, we may continue to send non-promotional communications about your orders, subscriptions, account, or customer service requests.

8. RETENTION OF PERSONAL INFORMATION

We retain personal information for as long as reasonably necessary to provide the Services, maintain customer accounts and subscription records, complete transactions, comply with legal, tax, accounting, and reporting obligations, resolve disputes, enforce agreements, and protect against fraud or abuse. The appropriate retention period depends on the nature of the information, why it was collected, applicable legal requirements, and operational needs. We may retain de-identified or aggregated information where permitted by law.

9. SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measure or method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not send sensitive or confidential information through unsecured channels.

You are responsible for maintaining the confidentiality of your account credentials. If you believe your account or personal information has been compromised, please contact us promptly.

10. CHILDREN'S PRIVACY

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

11. YOUR PRIVACY RIGHTS AND CHOICES

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

• To request access to or a copy of the personal information we hold about you;

• To request correction of inaccurate personal information;

• To request deletion of personal information;

• To request portability of personal information;

• To object to or restrict certain processing;

• To withdraw consent where processing is based on consent;

• To opt out of targeted advertising or the sale or sharing of personal information;

• To opt out of certain profiling or automated decision-making, where applicable; and

• To appeal our decision concerning a privacy request, where applicable.

You may submit a privacy request by emailing animaneracaffe@gmail.com with the subject line "Privacy Request" or by using privacy controls made available on the Site. Please describe the right you wish to exercise and the information involved. We may need to verify your identity before completing certain requests. We will use information submitted with a request only to verify and respond to that request. You may also use an authorized agent where permitted by law; we may request proof of the agent's authority and verification of your identity.

We will not discriminate against you for exercising an applicable privacy right. Certain rights may be limited by law, and we may deny a request when an exception applies, such as when information must be retained to complete a transaction, comply with law, prevent fraud, or establish or defend legal claims.

California and other U.S. state residents: Depending on the applicability of state law, you may have the rights described above, including the right to opt out of the sale or sharing of personal information or its use for targeted advertising. To make an opt-out request, use the privacy controls displayed on the Site, enable a legally recognized browser-based opt-out preference signal, or email animaneracaffe@gmail.com with the subject line "Opt Out of Sale or Sharing." We do not knowingly sell or share the personal information of individuals under 16.

EEA, United Kingdom, and Switzerland residents: Where applicable, we process personal information under one or more legal bases, including performance of a contract, compliance with legal obligations, our legitimate interests, and consent. You may have the right to lodge a complaint with the data protection authority where you live or work. We encourage you to contact us first so we can address your concern.

12. AUTOMATED DECISION-MAKING

We do not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects concerning you. Shopify and payment or fraud-prevention providers may use automated tools to detect and prevent fraud, such as temporarily blocking payment cards or IP addresses associated with suspected fraudulent activity.

13. INTERNATIONAL DATA TRANSFERS

We are located in Puerto Rico, United States, and offer international shipping. If you access the Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States, Canada, and other countries where we or our service providers operate. These countries may have data-protection laws that differ from those in your country. Where required, we and our service providers use recognized safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, Services, or legal obligations. We will post the revised policy on the Site and update the "Last updated" date. If required by law, we will provide additional notice or obtain consent.

15. CONTACT US

If you have questions about this Privacy Policy, wish to exercise a privacy right, or would like to make a complaint, please contact us:

AnimaNera Inc.
doing business as AnimaNera Caffé
P.O. Box 9021734
San Juan, Puerto Rico 00902-1734
United States

Email: animaneracaffe@gmail.com
Telephone: 1 (939) 332-6462